CountryWide's Guide To Homebuying

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CountryWide's Guide To Homebuying

Resources to help your new dream home purchase

Buying a home is one of the biggest decisions of your life. To help ensure that you are confident you’ve made the best choice we have developed a homebuyer’s guide filled with all the tips, tools and useful information required to make the buying process easy, and to help you maintain your home and your investment throughout its life for years of enjoyment and value appreciation.

Before You Buy

Words to Know When Buying a New Home

Does home-buying vocabulary make your head spin? Scan through our handy Homebuyer’s Glossary to learn the jargon and talk like a pro. If you’re not sure about a certain term, feel free to contact a CountryWide sales representative, a real estate agent or your real estate lawyer.Read More

Prepare your finances for homeownership.

What Can You Afford

Determining the financial requirements of purchasing a home can be a challenge, but the information that follows will give you a basic understanding of what’s needed as you prepare for homeownership.Read More

Understanding Your Mortgage

Buying a home is likely the single largest purchasing decision that you’ll ever make. That can make your mortgage intimidating, especially if you don’t understand everything about it. But read on and we will help clarify your mortgage.Read More

Tax Credits and Rebates

It’s also a smart idea to investigate any potential tax credits and rebates commonly available when purchasing a new home. Take a look at some of the most likely tax breaks you might be eligible for.Read More

Finding The Right Home

Finding The Right Home

  • Establish Your Priorities

    Choosing a home is an intensely personal decision. No one can make it for you, but to try and help you make a well-informed decision, we’ve curated a list of questions to help guide you through the home-buying process.Read More

  • Buying New Versus Resale

    Determining the financial requirements of purchasing a home can be a challenge, but the information that follows will give you a basic understanding of what’s needed as you prepare for homeownership.Read More

  • Home Ownership Types

    One of your biggest decisions when looking for a home is what type of home ownership suits you. Click here to learn all about some of the most common ownership types that CountyWide offers in Ontario.Read More

After Choosing Your Home Builder

After Choosing Your Home Builder

Buying a home is one of the biggest decisions of your life. To help ensure that you are confident you’ve made the best choice we have developed a homebuyer’s guide filled with all the tips, tools and useful information required to make the buying process easy, and to help you maintain your home and your investment throughout its life for years of enjoyment and value appreciation.

  • Start Researching Online

    Save time and gas by conducting your research online before you visit our sales centres. Click Here to discover all of our active communities and to explore our exterior elevations and floor plans so that you can determine which community best fits your needs.

  • Schedule a Sales Consultation

    This will give you the opportunity to meet one of our experienced sales representatives, who will be able to guide you through our master-planned community’s products, prices, and amenity offerings.

  • Visualize Your Future

    As you visit our presentation centre, walk through our model homes. Do you picture your family living there? Does the layout have the right space and flow for the way you want to live? CountryWide Homes uses quality materials and workmanship in our premium homes. Be sure to ask our sales representatives to explain what else sets us apart.

  • Drive Through the Community

    Take the time to explore the exterior designs and streetscapes. If you’re not familiar with the community, check out the area and its amenities, including schools and other important facilities, and be sure to determine your commute to and from work as well.

  • Know What’s Included and What’s Extra

    We’ve been known to add extra features into our homes, and the difference in price can often be attributed to this, so before you decide to buy from someone else, find out whether you’re comparing apples to apples.

  • Purchasing Your Home

    Once you are ready to purchase your home, please bring your deposit cheques, government issued photo identification and your pre-qualification documents to the sales centre, where our sales representatives will prepare your purchase and sale agreement. This document will outline all the details, including the closing date, financing and deposit structure.

  • Execution of Agreement

    Once the Agreement of Purchase and Sale (APS) is duly executed, a member of our sales team will contact you to arrange for the pickup of your agreement and welcome letter.

Personalizing Your Home

Personalizing Your Home

Shortly after receiving your Agreement of Purchase and Sale, a member of our Design Studio team will invite you to browse our 6500 sq. ft design studio, where you’ll be able to touch and experience an exceptional range of products, installations and finishes prior to attending a design studio seminar and your design studio appointments.

With thousands of options to choose from, the browsing offering will give you and your family the opportunity to plan and finish your home to your unique style and taste. Additionally, our design consultants will be on hand to help answer your general product and installation questions so that you can be better prepared to execute your options at your official design appointment.

The Building Process

The Building Process

1. The Homeowner Frame Walk

(if applicable)
Prior to the installation of drywall, a member of our Customer Service Team will contact you to schedule your frame walk. The Homeowner frame walk is an opportunity for you to meet your Site Supervisor and to see your home first hand prior to your Pre-Delivery Inspection and closing date. The frame walk allows you to ask questions about your new home construction. It occurs after the electrical system is installed and prior to drywall. The timing of this step allows you to view any structural changes made during your Design Studio appointment.

1. The Homeowner Frame Walk

(if applicable)
Prior to the installation of drywall, a member of our Customer Service Team will contact you to schedule your frame walk. The Homeowner frame walk is an opportunity for you to meet your Site Supervisor and to see your home first hand prior to your Pre-Delivery Inspection and closing date. The frame walk allows you to ask questions about your new home construction. It occurs after the electrical system is installed and prior to drywall. The timing of this step allows you to view any structural changes made during your Design Studio appointment.

2. The Pre-Delivery Inspection

Prior to your closing date, you will be contacted to schedule your Pre-Delivery Inspection (PDI). This is where you and a CountryWide Homes Representative will conduct an extensive walk-through inspection of your home. It’s also the first step that we take to address any imperfections in your home and to give you peace of mind.

CountryWide Homes objective with the PDI is to:
  • Identify imperfections to be serviced
  • Educate you about the operation and maintenance of your new home
  • Review warranty procedures as specified by CountryWide Homes and the Tarion Warranty Corporation
  • Ensure all upgrades purchased have been installed according to the Agreement of Purchase and Sale, including any Amendment to the Agreement of Purchase and Sale, and the requisition for extras and upgrades
  • Introduce you to CountryWide Homes’ committed Customer Service team
2. The Pre-Delivery Inspection

Prior to your closing date, you will be contacted to schedule your Pre-Delivery Inspection (PDI). This is where you and a CountryWide Homes Representative will conduct an extensive walk-through inspection of your home. It’s also the first step that we take to address any imperfections in your home and to give you peace of mind.

CountryWide Homes objective with the PDI is to:
  • Identify imperfections to be serviced
  • Educate you about the operation and maintenance of your new home
  • Review warranty procedures as specified by CountryWide Homes and the Tarion Warranty Corporation
  • Ensure all upgrades purchased have been installed according to the Agreement of Purchase and Sale, including any Amendment to the Agreement of Purchase and Sale, and the requisition for extras and upgrades
  • Introduce you to CountryWide Homes’ committed Customer Service team
3. Certificate of Completion and Possession (CCP)

Upon completion of the PDI, you will be given a copy of the inspection report and the Certificate of Completion and Possession (CCP) issued by Tarion. If any imperfections were found and noted in writing during the PDI, CountryWide Homes will schedule service to the home. When all items listed on the PDI are completed, CountryWide Homes will ask you to sign a Completion Form verifying this.

3. Certificate of Completion and Possession (CCP)

Upon completion of the PDI, you will be given a copy of the inspection report and the Certificate of Completion and Possession (CCP) issued by Tarion. If any imperfections were found and noted in writing during the PDI, CountryWide Homes will schedule service to the home. When all items listed on the PDI are completed, CountryWide Homes will ask you to sign a Completion Form verifying this.

Getting Ready To Move

Getting Ready To Move

Buying a new house is exciting. A new neighbourhood to explore, new activities and a beautiful new house to turn into a home are just a few of the experiences that await you. But it can also be an incredibly busy and stressful experience. Without proper planning, the moving process could really drag you down. Make this occasion the first of many happy memories instead with the help of our handy calendar guide full of simple tips for a hassle-free month before your move:

  • 30 Days Before

    Make Sure To:

    Set up or transfer your utilities (Gas, Water, Hydro)

    Arrange for telephone service and cable TV,(return any cable TV equipment to the cable company if you need to)

    Arrange insurance for your new home.

    Confirm that your mortgage broker or the bank have everything they need for the financing of your new home.

    30
  • 20 Days Before

    Send a change of address to:

    Insurance, CBSA, CRA, etc.

    Employer, doctor, dentist, etc.

    Magazines, memberships and other subscriptions.

    Bank accounts and credit cards.

    20
  • 15 Days Before

    Make sure you:

    Contact your utilities and confirm that they’ve read the meters before you move in.

    Transfer your car insurance and license plates if needed.

    Get familiar with your Pre-Delivery Inspection (PDI) checklist so that you’re ready for your PDI.

    15
  • 7 Days Before

    Make sure to:

    Call to confirm that your utilities are being transferred to your new home.

    Don’t be afraid to ask a lot of questions at your PDI. Get to know your new home and how it works.

    7
  • 2-3 Days Before

    Make sure you:

    Sign all final paperwork prior to closing.

    Finalize your plans for moving and finish packing. We suggest you prepare to move the day after closing so that you can get started early; picking up your new keys is often completed late in the afternoon.

    2-3
  • Closing Day

    Closing day is the day you take legal possession of your new home, congratulations!

    0
Other things to consider:

Once your address changes you must update your driver’s license and vehicle permit within 6 days and your health card within 30 days.

Contact the school your children will be attending and arrange for the transfer of their records. This process usually needs to be handled well in advance, so don’t delay.

CountryWide Homes releases the keys to your home when our lawyer has advised us that your home has officially closed. Keys released include two (2) keys that opens any door into the house and one (1) garage key. The keys can be picked up at the Construction Office on the day of closing (late afternoon and no later than 5:00 p.m.). If you have any questions regarding this matter, you may contact the Agreement of Purchase & Sales Administrator at 905-907-1500 X 120.

When you are getting close to your closing date or after you have moved in to your new home, you can contact Canada Post at 1-866-607-6301 to have them assign you a Community Mailbox. Canada Post will leave a Delivery Notice Card on your front door indicating the Post Office where you can pick up your keys. When picking up your Community Mail Box key, remember to bring government-issued photo identification and the Delivery Notice Card.

Introduction

All About Your Warranty

Introduction

Tarion is a non-profit organization that watches over the Ontario New Home Warranty Plan, which every new home in Ontario is covered by. They help new homebuyers and builders enroll for warranty coverage. Tarion is in place to ensure the highest standards of construction and development amongst Ontario’s developers.

CountryWide Homes is a member of Tarion in good standing, and our warranty coverages are in compliance with the Standards of the Ontario New Home Warranties Plan Act. We embrace their standards and support all of our homebuyers in accordance with them. For more information on Tarion, your warranty or your rights as a homeowner visit www.tarion.com, or click through to read more details about the coverage that CountryWide Homes offers.

30-Day & Year End Warranty Process

In your first year of occupancy, you will have two (2) formal opportunities to request Warranty Service:

  • Prior to the first 30 days of occupancy using the 30-Day Statutory Warranty form.
  • Prior to the first (1) year of occupancy using the Year-End Statutory Warranty form.

To request Warranty service, submit your warranty request forms online by going to: https://myhome.tarion.comIn order to complete the service requests, you will need to reference your Certificate of Completion & Closing (CCP form) which was supplied during your Pre-Delivery Inspection.

Upon receipt of a service request, your CountryWide Homes’ Customer Service Coordinator will review the items, determine the priorities and will schedule service. A CountryWide Homes’ Customer Service Representative and/or a subcontractor will visit your home to address the item(s). Delays in service can occur due to weather conditions, availability of materials or availability of specialized trade persons. Should you or a service person miss a scheduled appointment, please notify your Customer Service Coordinator immediately. Please be assured that CountryWide Homes will service your home as per the Tarion Customer Service Standard for builders in Ontario.

1 Year Warranty Coverage

CountryWide Homes warrants the following for a period of one (1) year from the date of possession:
  • Free from defects in workmanship and materials.
  • The home is fit to live in.
  • Free of major structural defects.
  • Structure of home meets the Ontario Building Code Requirements.

If you are experiencing problems with any of the above items during the first year of occupancy, please submit the appropriate items via the 30-Day Statutory Warranty Form or Year-End Statutory Warranty forms which can be found on Tarion’s website at https://myhome.tarion.com

2 Year Warranty Coverage

CountryWide Homes warrants the following for a period of two (2) years from the date of possession:
  • Any water penetration through the basement foundation walls;
  • Defects in materials and workmanship (i.e. caulking, windows, doors) that result in water penetration into the building envelope;
  • Defects in materials and workmanship in the electrical, plumbing, and heating delivery and distribution systems;
  • Defects in materials and workmanship that result in the detachment, displacement, or physical deterioration of exterior cladding;
  • Violations of the Ontario Building Code’s health and safety provisions;
  • Major structural defects.

If you are experiencing problems with any of the above items during the first two years of occupancy, please contact your customer service coordinator promptly.

3-7 Year Warranty Coverage

CountryWide Homes warrants the following for a period of seven (7) years from the date of possession:
  • Any defects in materials or workmanship that results in the failure of a load-bearing part of the home’s structure or materially and adversely affects its load-bearing function;
  • Any defect in materials or workmanship that significantly and adversely affects the use of the building as a home.

Warranty coverage for any defects of this nature can be made directly to CountryWide Homes or Tarion and once your claim is received, an inspection of the issue will be conducted in order to provide information to you and to Tarion.

About Your Warranty

Introduction

All About Your Warranty

Introduction

Tarion is a non-profit organization that watches over the Ontario New Home Warranty Plan, which every new home in Ontario is covered by. They help new homebuyers and builders enroll for warranty coverage. Tarion is in place to ensure the highest standards of construction and development amongst Ontario’s developers.

CountryWide Homes is a member of Tarion in good standing, and our warranty coverages are in compliance with the Standards of the Ontario New Home Warranties Plan Act. We embrace their standards and support all of our homebuyers in accordance with them. For more information on Tarion, your warranty or your rights as a homeowner visit www.tarion.com, or click through to read more details about the coverage that CountryWide Homes offers.

30-Day & Year End Warranty Process

In your first year of occupancy, you will have two (2) formal opportunities to request Warranty Service:

  • Prior to the first 30 days of occupancy using the 30-Day Statutory Warranty form.
  • Prior to the first (1) year of occupancy using the Year-End Statutory Warranty form.

To request Warranty service, submit your warranty request forms online by going to: https://myhome.tarion.comIn order to complete the service requests, you will need to reference your Certificate of Completion & Closing (CCP form) which was supplied during your Pre-Delivery Inspection.

Upon receipt of a service request, your CountryWide Homes’ Customer Service Coordinator will review the items, determine the priorities and will schedule service. A CountryWide Homes’ Customer Service Representative and/or a subcontractor will visit your home to address the item(s). Delays in service can occur due to weather conditions, availability of materials or availability of specialized trade persons. Should you or a service person miss a scheduled appointment, please notify your Customer Service Coordinator immediately. Please be assured that CountryWide Homes will service your home as per the Tarion Customer Service Standard for builders in Ontario.

1 Year Warranty Coverage
CountryWide Homes warrants the following for a period of one (1) year from the date of possession:
  • Free from defects in workmanship and materials.
  • The home is fit to live in.
  • Free of major structural defects.
  • Structure of home meets the Ontario Building Code Requirements.

If you are experiencing problems with any of the above items during the first year of occupancy, please submit the appropriate items via the 30-Day Statutory Warranty Form or Year-End Statutory Warranty forms which can be found on Tarion’s website at https://myhome.tarion.com

2 Year Warranty Coverage
CountryWide Homes warrants the following for a period of two (2) years from the date of possession:
  • Any water penetration through the basement foundation walls;
  • Defects in materials and workmanship (i.e. caulking, windows, doors) that result in water penetration into the building envelope;
  • Defects in materials and workmanship in the electrical, plumbing, and heating delivery and distribution systems;
  • Defects in materials and workmanship that result in the detachment, displacement, or physical deterioration of exterior cladding;
  • Violations of the Ontario Building Code’s health and safety provisions;
  • Major structural defects.

If you are experiencing problems with any of the above items during the first two years of occupancy, please contact your customer service coordinator promptly.

3-7 Year Warranty Coverage
CountryWide Homes warrants the following for a period of seven (7) years from the date of possession:
  • Any defects in materials or workmanship that results in the failure of a load-bearing part of the home’s structure or materially and adversely affects its load-bearing function;
  • Any defect in materials or workmanship that significantly and adversely affects the use of the building as a home.

Warranty coverage for any defects of this nature can be made directly to CountryWide Homes or Tarion and once your claim is received, an inspection of the issue will be conducted in order to provide information to you and to Tarion.

Customer Care

Customer Care

Contacting Customer Service

CountryWide Homes is committed to providing you with timely, personalized service. If you have any concerns or questions, or in the event that an emergency should occur during regular business hours, please contact your Customer Care Centre, found in the Community Listing below. If you don’t receive an answer, leave a detailed message outlining the problem. A CountryWide Homes representative will address the matter in a timely fashion.

After-Hours Emergency Service

If you have a heating, plumbing or electrical or roofing emergency outside of normal business hours, please contact the trade number in the community listing for your area. Please note, our subcontractors have either 24-hour service or a telephone answering system that is checked periodically.

What Is Considered an Emergency

CountryWide Homes (in accordance with the standards of Tarion Warranty Corporation) defines an emergency as:

  • Total loss of heat between September 15 and May 15
  • Gas leak
  • Total loss of electricity
  • Total loss of water supply
  • Total sewage stoppage
  • Plumbing leakage that requires complete water shut-off
  • Major collapse of any part of the home’s exterior or interior structure
  • Major water penetration on the interior walls or ceiling
  • A large pool of standing water inside the home; or
  • Any situation where, in the opinion of Tarion, the home is uninhabitable for health or safety reasons.

NOTE: It is important that you allow Countrywide Homes and our tradespeople access to your home during this period.

Customer Care Contacts
Aurora
The Arbors
Brampton
Blossom
Brampton
Cleave View Estates
Brampton
Credit Manor
Brampton
Eldorado Village
Brampton
Mayfield Village
King City
Corsica
Markham
Upper Cornell
Markham
Wismer Phase 3
Markham
Wismer Phase 4
Newmarket
Woodland Hills
Nobleton
King Country Estates
Queensville
Queensville
Richmond Hill
Brushwood
Thornhill
Otto
Vaughan
Chelsea
Vaughan
Kleinburg Hills
Vaughan
The Enclave At Ute
Vaughan
Upper Thornhill Estates
Vaughan
Upper West Side

Customer Care Contacts

Aurora
The Arbors
Brampton
Blossom
Brampton
Cleave View Estates
Brampton
Credit Manor
Brampton
Eldorado Village
Brampton
Mayfield Village
King City
Corsica
Markham
Upper Cornell
Markham
Wismer Phase 3
Markham
Wismer Phase 4
Newmarket
Woodland Hills
Nobleton
King Country Estates
Queensville
Queensville
Richmond Hill
Brushwood
Thornhill
Otto
Vaughan
Chelsea
Vaughan
Kleinburg Hills
Vaughan
The Enclave At Ute
Vaughan
Upper Thornhill Estates
Vaughan
Upper West Side