All About Warranty
TARION New Home Warranty Plan
CountryWide Homes is a member of Tarion in good standing, and our warranty coverages are in compliance with the Standards of the Ontario New Home Warranties Plan Act. We embrace their standards and support all of our homebuyers in accordance with them.
Tarion is a non-profit organization that watches over the Ontario New Home Warranty Plan, which every new home in Ontario is covered by. They help new homebuyers and builders enroll for warranty coverage. Tarion is in place to ensure the highest standards of construction and development amongst Ontario’s developers.
For more information on Tarion, your warranty or your rights as a homeowner visit www.tarion.com, or click through to read more details about the coverage that CountryWide Homes offers.
CountryWide Homes is committed to providing you with timely, personalized service. If you have any concerns or questions, or in the event that an emergency should occur during regular business hours, please contact your Customer Care Centre, see the Community Listing below. If you’ve sent one of our representatives an email and not had a response within 48 hours, please contact us at firstname.lastname@example.org
If you have a heating, plumbing or electrical or roofing emergency outside of normal business hours, please contact the trade number in the community listing for your area. Please note, our subcontractors have either 24-hour service or a telephone answering system that is checked periodically.
What Is Considered an Emergency
CountryWide Homes (in accordance with the standards of Tarion Warranty Corporation) defines an emergency as:
- (1) Total loss of heat between September 15 and May 15
- (2) Plumbing leakage that requires complete water shut-off
- (3) Gas leak
- (4) Major collapse of any part of the home’s exterior or interior structure
- (5) Total loss of electricity
- (6) Major water penetration on the interior walls or ceiling
- (7) Total loss of water supply
- (8) A large pool of standing water inside the home
- (9) Total sewage stoppage
- (10) Any situation where, in the opinion of Tarion, the home is uninhabitable for health or safety reasons.
NOTE: IT IS IMPORTANT THAT YOU PLEASE ALLOW COUNTRYWIDE HOMES AND OUR TRADESPEOPLE ACCESS TO YOUR HOME DURING THIS PERIOD.